Pivotal Learning is set up in March 2013 to empower educators, facilitators and trainers with “PIVOTAL” skills that enable a Learner-Centered Learning Environment to achieve our vision of LEARNER FIRST.

In a learner-centered learning environment, the focus is shifted from content to be delivered to learners’ needs. It also changes the role of a “TRAINER” or “TEACHER” to facilitator. This change of focus and role will greatly impact curriculum design as well as content delivery.

Our workshops focus on specific, practical and hands on strategies as well as techniques that are research-based, classroom tested and brain-compatible.


The “O” in our logo demonstrates the leverage point which is the core of our approach. The 3 coloured waves represent our 3E approach to our programs: 

Engage –The process of engagement goes beyond just keeping participants active, it involves getting them curious, intrigued, and creating strong buy-in.

Experience – this approach ensures participants go beyond cognitive understanding into the full immersion of the learning experience. Frequently, it supports learners in separating what they thought they know from what they actually know. This is particularly important for skill-based learning.

Enquire – It includes reflection, investigation, asking, probing, and examining an experience. The goal of this approach is to connect the experience with learning objectives, deepen personal learning and support the transference of learning into individual context.



The Association for Challenge Course Technology (ACCT) is a 501(c)6 international trade association based in United States. It is an American National Standards Institute (ANSI) accredited standards developer for the global challenge course, aerial adventure park, canopy tour and zip line industry. ACCT is the world’s leading advocate, educator and standards developer for the Challenge Course industry. In Singapore and the region, ACCT Standards is the regular standards for Design, Performance, Inspection, Operation and Training for Challenge Course Industry.

To know more about ACCT, please visit www.acctinfo.org

Pivotal Learning was the FIRST Asian ACCT PVM for Training and Certification in 2015. An ACCT Professional Vendor Member (PVM) is a company that is highly experienced and competent in the industry, committed to the ACCT Standards, and have undergone stringent review on ACCT Accreditation Policies and Procedures. Since 2014, Pivotal Learning have been actively training and certifying challenge course practitioners in the region and advancing the adoption of ACCT Standards in Singapore. To further advance the industry, Pivotal Learning extended its expertise to include challenge course consulting to support organizations in ensuring that their operations meet ACCT Standards. In 2020, our founder was certified by ACCT as an Operation Reviewer, which greatly enhanced our capability and enabled Pivotal Learning to offer Operation Accreditation for Challenge Courses.

Find out more about our ACCT services today!



Pivotal Learning been supporting educators to improve facilitation skills since 2010. We are deeply passionate about equipping educators with facilitation skills because:
  • Content are freely available now, educators need to shift from teaching content to facilitating understanding.
  • Facilitating understanding strengthen critical and analytical thinking ability of our learners.
  • Our learners are now more vocal and much prefer conversation than didactic teaching.
  • Educators play critical role in our learners’ growing process both cognitively and emotionally.
  • Keeping our learners engage in lesson, is more critical than the past.
  • Moving into Experiential Learning to strengthen Learning Experiences.

We work with a wide range of educators from Institutes of Higher Learning, Colleges, Secondary and Primary Schools as well as Pre-School.

Currently we offers the following workshops in 3-hour module meeting the tight school’s schedule constraints: 

  1. CCE Lesson Facilitation Workshop (Module 1 & 2)
  2. Classroom Facilitation (Module 1, 2 and 3)
  3. Facilitating Student Development Experiences (Module 1, 2 and 3)
  4. PAL Facilitation Workshops (Module 1, 2 and 3)
  5. Experiential Learning Facilitation Workshop (Full Day)
  6. PLT Facilitation Skill Workshop (Full Day)
  7. Strategic Staff Retreat

We have been customising workshop for schools as well, do contact us 

CCE Lesson Facilitation Workshops

CCE Lessons move away from telling / didactic teaching into a facilitated conversation. The focus has shifted from telling right and wrong from teachers to building moral reasoning among students. This shift changes the role of a teacher to a facilitator. Many teachers are looking for the necessary skills to support their students in CCE Lessons. 

Pivotal Learning has been training teachers in CCE Lesson Facilitation since 2015. CCE Branch adopted a range of strategies developed by us into the CCE 2017 Quick Guides. We have mastered the usage of CSI Inquiry Framework and Facilitation Strategies over the years, and we can provide teachers with the necessary nuances in facilitating CCE Lessons. 

CCE 2021 further strengthen the needs of integrating CSI inquiry framework and a range of facilitation strategies into teaching of CCE Lessons. The inclusion of Context-Dimension Frame and Contemporary issues will demand higher level of facilitation skills from teachers.

Facilitating CCE Lesson Module 1 – this module focuses on demonstrating the integration of CSI and Facilitation Strategies into CCE Lessons. 

Facilitating CCE Lesson Module 2 – this module focuses on facilitating contemporary issues and incorporating context-dimension frame into CCE Lessons.

Classroom Facilitation

We designed the following THREE workshops to strengthen Lesson Preparation & Lesson Enactment in the classroom.

1) Designing Lessons for Facilitation – This workshop covers critical components in designing a lesson that naturally promotes discussion among students. It deepens the application of Trigger Activity, Inquiry Process and Structures in lesson design.

2) Any Questions? – Getting Responses Effortlessly – This workshop focuses on brain-compatible techniques in handling prolonged silence, a lack of suitable responses or monosyllabic replies from your students.

3) Asking Effective Questions – This workshop develops the teacher’s ability to ask more effective questions in getting the desired responses for assessment and future lesson development. 



Facilitating Student Development Experiences

To ensure all student development experiences (SDEs) are coherent to CCE 2021, Cohort Camp, Learning Journey, CCA, and other activities are now part of SDEs. Though these experiences may be diverse, the standard pedagogy among all of them is Experiential Learning.

Facilitating SDEs Make Easy (Module 1) – this workshop deep dive into the uniqueness of SDEs and how educators can make debriefing of these experiences easy.

Facilitating Teachable Moments (Module 2) – The application of experiential framing and observation to enhance the learning opportunity on Teachable Moments

PAL Facilitation Workshops

Programme for Active Learning (PAL) been around for more than ten years. We started working with teachers in the area of PAL in Lesson in 2018. In the process of deep-diving into the implementation of PAL Lessons, we assisted schools in the following:

1.  Strengthening PAL Facilitation – we have three modules in support of teachers’ need for better facilitation for PAL Lesson. These modules minimise “BLOCK TEACHING” and move teachers into facilitating SEL Competencies.

2.  Lesson Plan Upgrade – The coherent between SEL / PAL outcomes, activities and questions are frequently missing in PAL Lesson Plan.  We support teachers by upgrading their lesson plans to achieve coherence.


Experiential Learning Facilitation

We are the leading company in terms of training experiential learning in Singapore. We have been training practitioners from the private sector, government sector and MOE schools since 2010. We also had the good fortune of training OAEs, OE Specialists and OPMs of PSOEB in Experiential Learning Design and Facilitation.

This full-day workshop on Experiential Learning Facilitation offer lots of distinctions in making debriefing easy by looking into multiple dimensions in activity design, framing of experience and raising awareness. 

PLT Facilitation Skill Workshop


We have been delivering this workshop with The Academy of Singapore Teachers since 2010. We conduct an average of ten workshops per year, and they are mostly fully subscribed. Schools are contacted us directly to deliver this workshop to suit the PD schedule of PLT Leader.

This is a full-day workshop covering critical facilitation skills in facilitating Professional Learning Team sessions.

Strategic Staff Retreat

Progressive School Leaders are learning that strategic retreat is more than planning. It is an opportunity to strengthen capacity, increase engagement and bring the voices of staff into the session. They recognise it requires special skills, and having a professional facilitator who designs and delivers these sessions often brings different impacts.

This retreat can range from half-day to full-day or even multiple sessions. Typically, these sessions include interview sessions, Focus Group Discussions and multiple sessions of discussion. We also work as a school consultant for longer-term projects such as Re-envision, Mapping Strategic Trusts, Aligning outcomes.

Instead of just discussion, we integrate teambuilding activities into these sessions to ease staff into the conversation.